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Join the Patriot Family Homes Team

We're always looking for reliable, motivated people to join the Patriot Family Homes team. Interested in property management? Have experience in real estate or sales? Are you handy? Organized? Let us know! We'll get back to you quickly with any opportunities.

 

Fill out this form or email us directly at info@patriotfamilyhomes.com.

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WE'RE HIRING!

Patriot Family Homes is seeking applicants for a Regional Operations Manager and Director of Operations

Director of Operations

Columbus, GA 

Full Time 

Responsibilities & Skills:

  • Direct the (two) Field / Regional Operations Managers including prioritizing properties/markets for QA/QC and implementing processes for tracking market/property performance

  • Manage the large team of vendor partners that currently provides cleaning and other property management services in each market

  • Help triage guest complaints/property issues flagged during stays; coordinate boots-on-the-ground when required for resolution

  • Travel to launch new markets; recruit and train local teams and source vendors as needed

  • Provide necessary cross-coverage for other team members as identified by the COO

  • Define key variables for ongoing measurement of operational performance (e.g. guest review scores, count of amenity “stock outs”, linen replacement cost, etc.) including baseline and targets for each

  • Experience leading/motivating large teams; managing distributed teams a plus Ability to take full ownership of responsibilities and priorities in a remote environment

  • Prior Short Term Rental or hospitality experience (e.g. housekeeping, etc.)

  • Familiarity with Short Term Rental industry and unit-level economics

  • Willingness/ability to learn new software applications on both laptop and mobile devices including Slack, Expensify, Asana, and other industry-specific applications as needed

  • Availability to work a demanding schedule in a fast-paced environment including weekends, early mornings, and evenings as needed

  • Attention to detail and exceptionally strong communication skills Ability to travel throughout the Southeast and the Mid-Atlantic (up to 50%) as required

Regional Operations Manager

Columbus, GA 

Full Time 

Responsibilities & Skills:

  • Guide day-to-day operations across our portfolio of owned, leased, and managed properties to ensure (1) homes are ready and accessible for each guest reservation, (2) guest expectations for furniture, housewares, and amenities are met, and (3) properties (including linens & terry) are cleaned to a high standard

  • Manage a geographic region of properties with freedom to prioritize where to QA/QC in order to maximize benefit for the company

  • Help to manage the large team of vendor partners that currently provides cleaning and other property management services in each market within region

  • Ensure properties within the region are meeting or exceeding performance targets (e.g. guest reviews, count of “stock-outs”, linen replacement cost, etc.) established by the Operations Director and senior leadership

  • Prior Short Term Rental or hospitality experience (e.g. housekeeping, etc.)

  • Familiarity with Short Term Rental industry and unit-level economics

  • Strong knowledge of Microsoft Windows, Microsoft Excel, and Google Suite (Gmail, Drive, Docs, Sheets, etc.)

Apply by filling out the form or email us with your resume at info@patriotfamilyhomes.com.

Internships

In addition to paid positions, Patriot Family Homes also offers internships. Most of our interns are members of the military on the SkillBridge Program, the military's 6-month paid internship opportunity that the military allows through the SkillBridge Program. We take interns on programs of 3-6 months. Internships can be tailored to your specific interests in real estate with tracks that focus on:

  • Purchases and acquisition

  • Renovation and construction

  • Interior Design

  • Property Management 

  • Sales and Marketing 

  • Legal and Regulatory Compliance 

  • Financing and Debt Structuring 

There is no expectation that you come to work for Patriot Family Homes after completing your internship, but many of our previous interns have.

 

MEET OUR PAST INTERNS

"Interning with Patriot Family Homes has positioned my family for a great and exciting transition out of the military.  First, I now have the experience and skills necessary for a successful career with PFH immediately upon completing my Army career.  Second, I now thoroughly understand the tremendous income opportunity from short term rentals; this knowledge, combined with partnering with PFH, enables me to make great real estate investments which will benefit my family for generations - literally."

Captain Wes O'Brien

Wes was our first military intern. He joined PFH while stationed at Fort Benning and helped manage the market in Columbus, GA, overseeing acquisitions, renovations, management, and marketing in Columbus. He helped grow an existing market in Athens, GA and launch an entirely new market in Montgomery, AL. After Wes left the Army, he moved his family back to his hometown in the Pocono Mountains of Pennsylvania. He now works for PFH full-time as the Market Director for Pennsylvania.  

"Interning with PFH was phenomenal for my professional development and personal transition out of the military. PFH was flexible in training and assigning work to industry functions that interest me, and worked incredibly well in conjunction with my return to higher education. In addition to expanding my experience in the real estate and short term leasing industries, PFH also introduced me to regulatory compliance and zoning law."

Captain Rich Nguyen-Le

Rich joined as our second military intern. He joined the team from Fort Hood, TX, and initially worked in marketing and management. He assisted in launching the Montgomery, AL; Mobile, AL; Southern Pines, NC; and Lynchburg, VA markets. During his transition from service, Rich attended law school while working with PFH. He currently serves as the transaction coordinator for the company to oversee contracts and facilitate new property acquisitions.